Forgot your password on B2BLocal? Don’t worry. Resetting your account password is simple, secure, and only takes a few minutes. This step-by-step guide explains how customers can recover their B2BLocal account access safely using the official website.
Whether you use B2BLocal to book home services, contact local service providers, manage appointments, or explore trusted businesses near you, this guide will help you quickly regain access to your account.
Watch the Video Tutorial
Before following the written instructions below, you can watch this official video tutorial that explains the password reset process step-by-step:
You can embed this video directly into your article page for users who prefer visual guidance.
How to Reset Your Password on the B2BLocal Website
Follow the steps below if you forgot your B2BLocal account password.
Step 1: Visit the Official B2BLocal Website
Open your web browser and go to:
Click the “Sign In” button, usually located at the top right side of the website.
Step 2: Click “Forgot Password?”
Below the password field on the login page, click the “Forgot Password?” link.
This option helps users securely recover their accounts without creating new accounts.
Step 3: Enter Your Registered Email Address or Phone Number
Type the email address or phone number connected to your B2BLocal customer account.
Make sure the information is entered correctly to receive the verification code successfully.
Step 4: Receive the Verification Code
B2BLocal will send a verification code (OTP) or password reset instructions to your registered email address or mobile number.
Please check:
- Inbox
- Spam or junk folder
- SMS messages
If you do not receive the code immediately, wait a few minutes and try again.
Step 5: Enter the Verification Code
Enter the verification code exactly as received.
This security step confirms that you are the real owner of the account and helps protect your information from unauthorized access.
Step 6: Create a New Secure Password
Now create a strong new password for your B2BLocal account.
For better account security, your password should include:
- At least 8 characters
- Uppercase letters
- Lowercase letters
- Numbers
- Special symbols
Example of a strong password:
Ryk^9pde
Avoid using weak passwords such as:
-12345678
-password
-your name or phone number
Step 7: Confirm Your New Password
Re-enter the same password again to confirm it.
Then click the “Submit,” “Save,” or “Reset Password” button depending on the screen shown.
Step 8: Log In to Your Account
Your password has now been changed successfully.
You can now log in using your new password and continue using B2BLocal services safely.
Common Password Reset Problems and Solutions
I Did Not Receive the Verification Code
Try the following:
- Check your spam or junk folder
- Wait a few minutes
- Ensure your email or phone number is correct
- Request a new verification code
My Verification Code Is Not Working
Possible reasons:
- The code expired
- The code was entered incorrectly
- A newer code was requested
Always use the latest verification code received.
I Forgot Which Email I Used
Try checking:
- Previous B2BLocal emails
- Booking confirmations
- Saved passwords in your browser
- SMS notifications from B2BLocal
Tips to Keep Your B2BLocal Account Secure
To help protect your account:
- Never share your password with anyone
- Use a unique password for B2BLocal
- Change your password regularly
- Avoid using public devices for login
- Always log out after using shared computers
B2BLocal Mobile Apps
B2BLocal also offers Android and iPhone mobile apps that make it easier for customers to book services, manage requests, receive notifications, communicate with providers, and access their accounts anytime from their smartphone. Mobile apps provide faster access, better convenience, real-time updates, and a smoother user experience for customers on the go.
Android App:
B2BLocal – Hire A Professional Service Providers
iPhone App:
(Coming Soon)
Why Password Security Matters
Your B2BLocal account may contain important information such as:
- Personal details
- Saved addresses
- Booking history
- Messages with service providers
- Service requests
Using a strong password helps protect your privacy and account security.
Need More Help?
If you still cannot access your account, you can contact the B2BLocal support team through the official help center.
Support Links:
Live Chat Support for B2BLocal Customers & Providers
B2BLocal – Open Support Ticket
Final Thoughts
Resetting your B2BLocal password is designed to be quick, secure, and user-friendly. By following the steps above, customers can safely recover access to their accounts and continue using B2BLocal services without interruption.
For the best security experience, always use a strong password and keep your account information updated.